In this modern age, Digital Transformation continues to be a priority for company executives. They know that Artificial Intelligence (AI), Blockchain, Internet of Things (IOT), and Big Data are driving their ability to improve customer experience, stay ahead of the competition and generate business growth. However, with IT teams entrenched in managing day-to-day technology, it is difficult for IT to stay abreast of the strategic discussions occurring at the business level and proactively plan for associated IT upgrades, modifications, or new systems. This disconnect can result in a lagging approach to IT planning especially as business decisions are made in fast-moving agile environments.
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